Terms of Service
These terms and conditions govern your stay at the vacation home and are deemed accepted at the time of booking.
1. Reservation and Confirmation
A reservation is considered confirmed only after it has been accepted by the owner or manager and, where applicable, after payment of the deposit or the full agreed-upon amount.
2. Payments
The guest is required to pay the cost of the stay in accordance with the payment methods and schedule provided at the time of booking. Any additional costs, such as final cleaning, tourist tax, security deposit, or extra services, will be indicated before confirmation.
3. Check-in and Check-out
Arrival and departure times must be agreed upon in advance. Unless otherwise agreed, the guest is required to vacate the accommodation by the scheduled check-out time, return the keys, and leave the house in a decent condition.
4. Number of Guests
The accommodation may be occupied only by the number of people specified in the reservation. It is not permitted to accommodate unregistered guests without prior authorization from the owner or manager.
5. Use of the Accommodation
The guest agrees to use the home with care and respect, keeping the rooms, furnishings, appliances, and amenities clean and in good condition. It is prohibited to move furniture, damage property in the home, or use the accommodation for purposes other than a vacation stay.
6. Rules of Conduct
Guests are required to respect public quiet, the neighborhood, and any condominium rules that may apply. Parties, events, noisy activities, or behavior that may cause a disturbance or damage to the property or to third parties are not permitted.
7. No Smoking
Unless otherwise indicated, smoking is prohibited inside the accommodation. Any damage, lingering odors, or costs for special cleaning will be charged to the guest.
8. Pets
Pets are only permitted if expressly authorized at the time of booking. The guest is responsible for any damage or additional cleaning caused by the pet.
9. Damage and Liability
The guest is liable for any damage caused to the property, furnishings, systems, or equipment during their stay. Any damage must be reported promptly and may be charged to the guest.
10. Deposit
If applicable, a security deposit is required to cover any damage, failure to return keys, violations of house rules, or unpaid additional charges. The security deposit will be refunded after the accommodation has been inspected, unless justified withholdings are made.
11. Cleaning and Waste
The guest is required to keep the accommodation in decent condition and to comply with the rules for recycling and waste disposal. In the event of non-compliance, additional charges may apply for special cleaning services.
12. Security
The guest is responsible for ensuring that doors, windows, and entryways are properly locked during their stay and upon departure. The owner is not liable for theft, loss, or damage to personal belongings left unattended inside the accommodation.
13. Breakdowns and Maintenance
Any breakdowns, malfunctions, or problems encountered during your stay must be reported promptly to the owner or manager, who will take action as soon as possible. The guest is not authorized to perform repairs without permission.
14. Cancellations and Changes
The terms and conditions regarding cancellations, changes to reservations, and any refunds are those communicated at the time of booking or indicated on the platform used. In the event of a no-show or early departure, unless otherwise agreed, no refund will be provided.
15. Access to the Property
The owner or manager may enter the accommodation during the guest’s stay only in cases of necessity, emergency, maintenance, or by prior agreement with the guest.
16. Guest Identification
Upon check-in, all guests must present a valid form of identification, as required by applicable law and standard registration procedures.
17. Privacy
Personal data provided by guests will be processed exclusively for purposes related to reservations, stays, legal obligations, and the administrative management of the service.
18. Acceptance of the Terms and Conditions
By confirming the reservation and/or checking into the accommodation, the guest declares that they have read, understood, and accepted these terms and conditions.
Owner/Manager Contact Details
Vasilica Valentina Ilasc
Via Bettoni, 2
25030 Adro (BS)
info@luerprincelovere.it
